Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany)

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Weight. Factor. Base price (gross)

0kg-5kg 1,19 5€

5-10kg 1,19 3,5€

10kg-unbegrent 0,5 15€

Calculation: shipping costs = weight * factor + base price

Deliveries to foreign countries:

Gewicht Faktor Grundpreis (Brutto)

0kg-5kg 1,19 13€

5kg-unbegrent 0,6 13€

Calculation: shipping costs = weight * factor + base price

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 3 - 5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

- Payment in cash at the time of collection

- Prepayment via transfer

- Payment via credit card

- Payment via PayPal

- Payment via PayPal Plus (credit card, direct debit, invoice)

- Payment via Sofortüberweisung [immediate transfer] (via Klarna)

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

Konto Inhaber: NK PROTELEX GmbH

IBAN: DE29660700240096328000

BIC: DEUTDEDB660

Deutsche Bank Karlsruhe

In case of questions, please contact us at the contact details mentioned in the Legal Notice.